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YU Services

We are here to help you take the hassle out of your holiday!

Guest Services

With an average annual snowfall of 21 meters and more high-speed chairlifts than most resorts offer, it is no wonder why Kiroro is becoming a popular choice for visitors who are searching for perfect ski conditions.   

But skiing is just the beginning! Guests can snowshoe, take part in a snow cat tour, or even hire a snow buggy and try a thrilling off-road driving experience in the snow. With its endless world of winter activities, accessible back country terrain, and a variety of dining experiences, it's hard not to be lured into Kiroro Resort.

Guest Services are here to help you take the hassle out of your holiday!  We can help you book with the region’s best suppliers and organize every aspect of your holiday prior to your arrival. Our team’s local knowledge ensures every aspect of your holiday will be tailored to delight and suit your party.


Terms and Conditions

  • Advanced reservation is highly recommended.
  • This service is only available to Yu Kiroro staying guests.  
  • Bookings are subject to the Yu Kiroro Terms and Conditions
  • Requests for changes or cancellations must be email to guest.services@yukiroro.com
  • All reservations are confirmed upon receiving required payment. Amendement / Cancellation fee will apply.
  • We highly encourage all guests to arrange travel insurance. 

Enquire now about Guest Services

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Equipment Hire
Lift Tickets
Ski & Board Lessons
Airport Transfers

Snow Cat Tours
Snow Mobiling
Snowshoeing
Snow Park
Summer Activities

Onsen
Massage

Restaurant